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Best practice to restart SAM server and its backend DB server ?

We have the IT policy to patch servers and restart every two months.  We have a SolarWinds SAM server and a SQL Server backend server . both are VMs. Do you know what's need to be done before I reboot...

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Re: i have a problem in orion configure wizard.

Make sure the services on your solarwinds server and DB server (if separate) are started.  If so, you may need to restart both sides.  I had the same issue once and fixed for me.

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Re: "Event summary" in orion home page

There's another resource that only shows alerts. Customize the page and add that resource (and remove the other one) and you should be good to go.

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Re: alert configuration question: why did it trigger?

Maybe a dumb question, and it *might* not make any difference, but what kind of custom property is node_tier - text, numeric, etc? Integer.

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Re: Network Sonar Discovery for Large Network

Simply put, break it up. If you have a ton of devices, or a ton of devices which are slow to respond (and admittedly, network discovery is the slowest thing SolarWinds does. Once the box is discovered,...

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Re: alert configuration question: why did it trigger?

I got nothing. While resetting an alert WILL cause it to trigger again, you changed the value so that it SHOULDN'T have triggered again. The only other thing I can think of is to select the alert,...

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Re: alert configuration question: why did it trigger?

Thanks so much for checking Leon.The only other thing I can think of is to select the alert, click "reset" to ensure that all nodes for that alert are now in a "cleared" state, and see if it fires...

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Configuring Alerts from SEUM Transaction, SAM and NPM

I have requirement where i want to include the status of the SEUM Transaction (like up / Down). If it is down i want mention the status of the SAM app monitor (for the webserver nodes) in the same...

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Service SWJMXBRIDGESVC was successfully stopped on the 1 try (724 seconds left).

Can some one tell me..how its happen?@@

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Re: Configuring Alerts from SEUM Transaction, SAM and NPM

Have you considered creating a Group (in the web console, Settings > Manage Groups) with the WPM Transaction, SAM Application Monitors and Nodes?

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Re: SQL File Space Monitor not Populating Variables

What's the frequency of incoming emails? Can you try temporarily stop alerting service? If the service is down but emails still coming, I would search for an issue on SMTP server.If it doesn't help I...

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Re: Configuring Alerts from SEUM Transaction, SAM and NPM

I have created groups for our ecomm portal and all the webnodes. On the solarwinds portal we can see that but the same thing when generating an alert using advanced alert manger, if select step as the...

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Re: Run php script in SAM

That was how I got into all of this. We bought solarwinds 2 months ago. We got all our nodes in and setup default monitoring yadda yadda yadda and I noticed some of these things. I created an...

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Re: Cant show Egress Bytes in NTA

Have you chosen the Flow Direction option to show both ingress and egress?

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Re: Cant show Egress Bytes in NTA

HiI can confirm the "both" is my selected 

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Re: Question on Advanced SQL Alert

If you use the following SQL macro in any of your trigger action messages, it *should* display a comma separated list of down pools ${SQL:SELECT Name + ',' AS 'data()' FROM F5_Pools WHERE...

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Re: Cant show Egress Bytes in NTA

I would check the device configuration then to make sure the device is sending both ingress and egress in its flows

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Re: CPU READY (CPU RDY%) on NPM

Thanks for your feedback Yet I think what you said it true.. Only reason not to go for Visualization Manager is the cost Anyway thanks once again

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Re: Cant show Egress Bytes in NTA

Here are the configuration of devices .  do u have any suggestions.Model:  Alcatel Omini 9700 Switch sflow receiver 1 name WANPORT address 135.240.8.8 udp-port 2055 packet-size 1400 version 5 timeout...

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Re: Several questions from a newbie.....:-)

Good morning and thnx for replying...3. By using AlertID, I thought it  might be , I would use the "Report Writer" to create a list of Nodes for certain "Basic alert" defined.What do you think about?

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