Re: Do We Need A Medic For Trouble Tickets?
I started my post-military career in desk-side support and have steadily moved through the ranks throughout the years. I can agree 110% that the main problem plaguing anyone from Tier II/III is the...
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Re: To Log Or Not To Log: That Is The Question
While I really hate to admit it, one of the most seamless logging situations I have encountered was when a CIO told the entire IT staff of a nationwide company that the security officer had the final...
View ArticleRe: To Log Or Not To Log: That Is The Question
michael stump Wow!!! Wow!!! I really like your suggestion of documentation policy. With that, everybody in every team is on the same page and has the same expectation. You know, when incident hits,...
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Re: Report for showing the duration of nodes that are currently down?
Thanks. I found that shortly after I posted the question, but the "Time Down in Minutes", "Last Date Up" and "Last Time Up" fields are blank on every node that is currently down using the "Preview...
View ArticleRe: To Log Or Not To Log: That Is The Question
Retention and logging levels are really issues for me. Lucky for me I have a really good relationship with the Network Security Officer. So we are working it out together. RT
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Re: Network Configuration Manager (NCM) shows node which was already deleted...
Try this -login to your webinterface. Click on Settings on the top right corner of the page, then Settings > NCM Settings. In NCM Settings page "Add or Manage Nodes" under "NCM Node Management.See...
View ArticleRe: Report for showing the duration of nodes that are currently down?
are those SNMP nodes? also, save your report and test it on the website to ensure functionality. there are known areas (like testing an alert) where the 'test/preview' doesn't give you valid data for...
View ArticleRe: Access Points on Down Status
This may work for you. It works for our Aruba controllers with thin APs. Create an Advanced SQL report in Report Writer. Add this SQL. Set ParentID and Available fields in Field formatting to Hidden...
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Re: on-call recurrance
Try making the end date YEAR at some point in the future. e.g. On Call: 1/1/2014 to 1/8/2100.See the example below.
View ArticleRe: Access Points on Down Status
Hi rgward,In my NetPerfMon DB I didn´t found Wireless_AccessPoints_View and Wireless_Controllers tables.
View ArticleRe: Help with 'Reporting' in Patch Manager
For referrence:To access the data in a report, run the Basic Registry Information report from the Computer (Registry Information) report category, and filter on the appropriate values in the "Registry...
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Re: Access Points on Down Status
Wireless_AccessPoints_View is a NPM View (not a table) and Wireless_Controllers is a NPM table.
View ArticleRe: Access Points on Down Status
Add this to your query. Then, set Status under Field Formatting tab to Icon and IconType to Status. CASE NPM_NV_WL_ALERT_APS_V.Status WHEN '0' THEN 'Unknown.gif' WHEN '1' THEN 'Up.gif'...
View ArticleRe: To Log Or Not To Log: That Is The Question
Jfrazier It's wonderful that you can have a separate administrative domains of information security and of equipment / application health monitoring. It is very clever, I would say. Apparently your...
View ArticleRe: Orion SDK Information
I don't know what version of Orion you have, but if you have the latest, with some javascript/jquery you should be able to do a http post to https://<orion...
View ArticleRe: To Log Or Not To Log: That Is The Question
Kurt H You are right. Not only the manpower, but also the resource overhead. The InfoSec folks would tell you that for forensics purposes, critical and warning items are not enough.
View ArticleRe: To Log Or Not To Log: That Is The Question
*smile* Radioteacher You are a lucky one. Everyone wants to works in such a healthy environment.
View ArticleRe: To Log Or Not To Log: That Is The Question
It is separation of duties, part of the ITIL framework. The challenge is the culture change to implement. But if done right allows for the various groups to concentrate on their core strengths and...
View ArticleGold Car Monitoring
Hello all, I am trying to figure out a way to run a report on the current gold car settings on our routers but am striking out. We have a pretty diverse WAN environment ranging from a single T1 to...
View ArticleRe: Re: "Average Response Time & Packet Loss" graph not collecting data for...
Hi dahlellama: how did you add this poller to orion system manager because i didn't find the way to do it. Best regards
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