Resolution categorisation for reporting
I need to set a place for resolution categories as well as a separate text box for the resolution description. This is standard on the high level service desk products, have I just missed reading about...
View Articlerequest types by company
Setting up the Web Help Desk for a multi-company support group, I have discovered a n administrative nightmare.We have external parties logging calls for our clients - eg they manage some application,...
View ArticleReport
I am looking for 1 report in FSM that will show me all changes that were made to a firewall week over week. I need to schedule it and have it emailed to me and others. If this isn't possible I may have...
View ArticleSeeking sql to retrieve Monitors assigned to Nodes
Seeking sql to retrieve Monitors assigned to Nodes - need to create an inventory report, any help would be great ?
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Re: request types by company
Solved, as long as the correct company location is selected the re uest types show correctly
View ArticleRe: Monitor file in windows server
There is also an out of the box log parser template in SAM that you can use for this purposeLog Parser (PowerShell)
View ArticleSolarWinds IT Management Solutions Achieve Common Criteria Certification
The company announces IT performance management products approved for secure government deployment with internationally recognized Common Criteria certification AUSTIN, Texas – October 21, 2014 –...
View ArticleRe: Storage Manager Install Location (Main Polling Engine?)
Honestly, it all depends on the number of elements monitored and the size of the environment in general. But I agree with mharvey: separate your Storage Manager database server (the "Server") from the...
View ArticleRe: Node Details blank when adding node Via Perl SDK
I added this code line for line with the exception of the Polling Engine (ours is 2), and after adding, node details remains blank.
View ArticleRe: Regarding error "ERROR: Cannot download Running config : Connection...
What kind of devices are these? Where are they situated relative to NCM? Anything in the device logs?
View ArticleRe: Monitoring every port on a switch?
One of my favorite webcomics is (was) Pants Are Over-rated. Mostly because of their Calvin and Hobbes tribute. But also because... well, because they are (over-rated)
View ArticleIs a way to turn on two factor authentication for site logon.
Orion Platform 2014.2.1, SAM 6.1.1, QoE 1.0, IPAM 4.2, NPM 11.0.1, Storage 5.1.0, IVIM 1.10.0
View ArticleCreate Interface Bandwidth Report
I need to create a report that shows the transmit, receive, and transmit receive for the top 25 interfaces across all network nodes. I want to show top bandwidth for each of the last 7 days....
View ArticleRe: Create Interface Bandwidth Report
Are you sorting on node or interface within the report? If you are sorting on Node, this may be the issue. Can you show screenshots of what parameters you are using for the report?
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Re: Help with kiwi snmp trap
You my need to have the MIBs added to Kiwi Syslog for your device.
View ArticleRe: Is SolarWinds compatible with dynamic Active Directory groups?
Its an existing AD group that I was able to add to Orion. When I have users try logging in they are prompted to enter their credentials(even though I have pass-though enabled) and receive an incorrect...
View ArticleRe: Is SolarWinds compatible with dynamic Active Directory groups?
It may not be able to tie the users back to members of that group based on how the group is setup in AD. Once the login attempt is made, the information would be passed to AD to figure out the group...
View ArticleRe: Is Serv-U vulnerable to POODLE SSLv3 Exploit?
I have a release candidate of the service release ready, which includes the changes to address this issue. You can DM me with your SWID or info and I can send you the RC offline.
View ArticleRe: Is SolarWinds compatible with dynamic Active Directory groups?
They receive the Orion prompt.
View ArticleRe: Is SolarWinds compatible with dynamic Active Directory groups?
so it seems like it's not hitting the AD prompt at all. On one of the users, I'd go into their browser settings and change the windows authentication settings to prompt for username and password, or...
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