So since our recent upgrade to 5.6.0 we have been having some issues with agent coming online then dropping off.
(Fri Jul 05 11:14:52 CDT 2013) II:NOTICE [NioCenter v23873] {ComModuleSpop:21} Initializing Nio Center.;
(Fri Jul 05 11:14:52 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:1050} Nio Center successfully initialized.;
(Fri Jul 05 11:14:52 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:1050} Nio Center Connecting.;
(Fri Jul 05 11:15:13 CDT 2013) EE:ERR [NioSelector v23873] {NioComNetworkParent:1050} Connection status: Unable to complete nio connection to address x.x.x.x/37892 Connection timed out: no further information;
(Fri Jul 05 11:15:13 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:1050} Closing Nio Center: Nio Thread has stopped;
(Fri Jul 05 11:15:13 CDT 2013) II:NOTICE [EncryptRouter v23873] {NioEncryptRouter:1053} EncryptRouter exiting;
(Fri Jul 05 11:15:13 CDT 2013) II:NOTICE [Communications] {ComModuleSpop:21} Parent disconnection signaled: ( id:0 ): Disconnect reason: Unable to initialize;
(Fri Jul 05 11:15:13 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:21} niocenter is null;
(Fri Jul 05 11:15:13 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:21} Closed connection to manager: Unable to initialize;
(Fri Jul 05 11:15:13 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:21} Failed opening nio connection to manager 'x.x.x.x';
(Fri Jul 05 11:15:14 CDT 2013) II:NOTICE [DecryptRouter v23873] {NioDecryptRouter:1052} DecryptRouter exiting;
(Fri Jul 05 11:15:14 CDT 2013) II:NOTICE [LogManagementRegistryClient v23873] {ComModuleSpop:21} parentDisconnected;
I have stopped the SolarWinds Log and Event Manager Agent. Deleted the spop folder in the ContegoSPOP folder. Verified the .conf file is either using the DNS name or correct IP. Started the agent back up. It will pop up in the Nodes list but never fully connects. Any other suggestions other than completely removing the agent and re-installing it?
(Fri Jul 05 11:41:59 CDT 2013) II:NOTICE [Contego] {SPOP:8} Initializing database;
(Fri Jul 05 11:41:59 CDT 2013) II:NOTICE [Contego] {SPOP:8} Database Initialized;
(Fri Jul 05 11:41:59 CDT 2013) II:NOTICE [Contego] {Initialize Communications:10} Initializing Agent communications;
(Fri Jul 05 11:41:59 CDT 2013) II:NOTICE [Contego] {Initialize Tools:13} Initializing ToolAPI;
(Fri Jul 05 11:41:59 CDT 2013) II:NOTICE [Contego] {Initialize Tools:13} Initializing FAST;
(Fri Jul 05 11:41:59 CDT 2013) WW:STATUS [Communications] Operating System == Windows Server 2008;6.0;x86
(Fri Jul 05 11:41:59 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {Initialize Communications:10} CheckUSBDefender returned installed and running;
(Fri Jul 05 11:41:59 CDT 2013) DD:DEBUG 1 [Communications] Max number of agent install attempt property is not a numerical value, default to 10
(Fri Jul 05 11:41:59 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:20} Making install request to: slem;
(Fri Jul 05 11:42:02 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:20} Install request completed (favorably);
(Fri Jul 05 11:42:02 CDT 2013) WW:STATUS [Communications] This entity has got its certificate signed by the parent.
(Fri Jul 05 11:42:02 CDT 2013) WW:STATUS [ComModule] Opening installed connection to parent.
(Fri Jul 05 11:42:02 CDT 2013) II:NOTICE [NioCenter v23873] {ComModuleSpop:20} Initializing Nio Center.;
(Fri Jul 05 11:42:02 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:21} Nio Center successfully initialized.;
(Fri Jul 05 11:42:02 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:21} Nio Center Connecting.;
(Fri Jul 05 11:42:23 CDT 2013) EE:ERR [NioSelector v23873] {NioComNetworkParent:21} Connection status: Unable to complete nio connection to address slem/37892 Connection timed out: no further information;
(Fri Jul 05 11:42:23 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:21} Closing Nio Center: Nio Thread has stopped;
(Fri Jul 05 11:42:23 CDT 2013) II:NOTICE [DecryptRouter v23873] {NioDecryptRouter:23} DecryptRouter exiting;
(Fri Jul 05 11:42:24 CDT 2013) II:NOTICE [EncryptRouter v23873] {NioEncryptRouter:24} EncryptRouter exiting;
(Fri Jul 05 11:42:24 CDT 2013) II:NOTICE [Communications] {ComModuleSpop:20} Parent disconnection signaled: ( id:0 ): Disconnect reason: Unable to initialize;
(Fri Jul 05 11:42:24 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:20} niocenter is null;
(Fri Jul 05 11:42:24 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:20} Closed connection to manager: Unable to initialize;
(Fri Jul 05 11:42:24 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:20} Failed opening nio connection to manager 'slem';
(Fri Jul 05 11:42:24 CDT 2013) II:NOTICE [Contego] {Initialize RCC Server:12} Initializing the Tool Message Center;
(Fri Jul 05 11:42:24 CDT 2013) II:NOTICE [Contego] {Initialize Secret Center:11} Initializing the secret center;
(Fri Jul 05 11:42:24 CDT 2013) II:NOTICE [Contego] {Initialize RCC Server:12} Initializing the Tool API Command Center;
(Fri Jul 05 11:42:24 CDT 2013) WW:STATUS [FastEvaluator] Added ToolId:NtSystem
(Fri Jul 05 11:42:24 CDT 2013) WW:STATUS [FastEvaluator] Added ToolId:NT Application
(Fri Jul 05 11:42:24 CDT 2013) WW:STATUS [FastEvaluator] Added ToolId:VistaSecurity
(Fri Jul 05 11:42:25 CDT 2013) DD:DEBUG 2 [ComModuleSpop] Entering new stuck message into hash: 800
(Fri Jul 05 11:42:25 CDT 2013) II:NOTICE [LogManagementRegistryClient v23873] {ComModuleSpop:20} parentDisconnected;
(Fri Jul 05 11:42:38 CDT 2013) WW:WARNING [BuffBytesOneReaderOneWriter v24761] {pool-1-thread-1:35} CommDataQueue 35 Queue file disk space has exceeded 10240 KBs which is the maximum allowed;
(Fri Jul 05 11:42:38 CDT 2013) WW:WARNING [BuffBytesOneReaderOneWriter v24761] {pool-1-thread-1:35} CommDataQueue 35 Buffer dump to queue file cancelled;
(Fri Jul 05 11:42:38 CDT 2013) WW:STATUS [GC] Mem free before: 1644896 Mem free after: 12636160 mem total: 21528576
(Fri Jul 05 11:42:55 CDT 2013) II:NOTICE [NioCenter v23873] {ComModuleSpop:20} Initializing Nio Center.;
(Fri Jul 05 11:42:55 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:37} Nio Center successfully initialized.;
(Fri Jul 05 11:42:55 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:37} Nio Center Connecting.;
(Fri Jul 05 11:43:16 CDT 2013) EE:ERR [NioSelector v23873] {NioComNetworkParent:37} Connection status: Unable to complete nio connection to address slem/37892 Connection timed out: no further information;
(Fri Jul 05 11:43:16 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:37} Closing Nio Center: Nio Thread has stopped;
(Fri Jul 05 11:43:16 CDT 2013) II:NOTICE [Communications] {ComModuleSpop:20} Parent disconnection signaled: ( id:0 ): Disconnect reason: Unable to initialize;
(Fri Jul 05 11:43:16 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:20} niocenter is null;
(Fri Jul 05 11:43:16 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:20} Closed connection to manager: Unable to initialize;
(Fri Jul 05 11:43:16 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:20} Failed opening nio connection to manager 'slem';
(Fri Jul 05 11:43:16 CDT 2013) II:NOTICE [EncryptRouter v23873] {NioEncryptRouter:40} EncryptRouter exiting;
(Fri Jul 05 11:43:16 CDT 2013) II:NOTICE [DecryptRouter v23873] {NioDecryptRouter:39} DecryptRouter exiting;
(Fri Jul 05 11:43:17 CDT 2013) II:NOTICE [LogManagementRegistryClient v23873] {ComModuleSpop:20} parentDisconnected;
(Fri Jul 05 11:44:21 CDT 2013) II:NOTICE [NioCenter v23873] {ComModuleSpop:20} Initializing Nio Center.;
(Fri Jul 05 11:44:21 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:41} Nio Center successfully initialized.;
(Fri Jul 05 11:44:21 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:41} Nio Center Connecting.;
(Fri Jul 05 11:44:42 CDT 2013) EE:ERR [NioSelector v23873] {NioComNetworkParent:41} Connection status: Unable to complete nio connection to address slem/37892 Connection timed out: no further information;
(Fri Jul 05 11:44:42 CDT 2013) II:NOTICE [NioCenter v23873] {NioComNetworkParent:41} Closing Nio Center: Nio Thread has stopped;
(Fri Jul 05 11:44:42 CDT 2013) II:NOTICE [EncryptRouter v23873] {NioEncryptRouter:44} EncryptRouter exiting;
(Fri Jul 05 11:44:42 CDT 2013) II:NOTICE [Communications] {ComModuleSpop:20} Parent disconnection signaled: ( id:0 ): Disconnect reason: Unable to initialize;
(Fri Jul 05 11:44:42 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:20} niocenter is null;
(Fri Jul 05 11:44:42 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:20} Closed connection to manager: Unable to initialize;
(Fri Jul 05 11:44:42 CDT 2013) II:NOTICE [NioComNetworkParent v24745] {ComModuleSpop:20} Failed opening nio connection to manager 'slem';
(Fri Jul 05 11:44:42 CDT 2013) II:NOTICE [DecryptRouter v23873] {NioDecryptRouter:43} DecryptRouter exiting;
(Fri Jul 05 11:44:43 CDT 2013) II:NOTICE [LogManagementRegistryClient v23873] {ComModuleSpop:20} parentDisconnected;