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Re: Maintenance Outages for SolarWinds Products

Great question!

We have patch maintenance on our Solarwinds servers every quarter.

We usually have take down the servers as follows:

  • Disable alerts
  • Additional pollers first take down (take SolarWinds services down).
  • Then take main poller's SolarWinds services down.
  • If you are maintaining/ patching up the database server you do so now that the pollers are down.
  • I usually do the database servers first (Patch maintenance)
  • Then I do the main poller next and when it reboots and is all completed then I make sure the Solarwinds services are up.
  • Then I do the additional pollers. When these are up and the SolarWinds services are up then the next step.
  • Make sure the main poller can see the additional pollers and turn on alerting!
  • Done!

Thanks much,

Cheryl


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