Re: training staff on Web Help Desk
When we bought the product basic training was part of the package. Unfortunately, it was as basic as "Click the "New Ticket" button to create a ticket." If you are looking for anything of substance...
View ArticleCreate custom alert over a custom metric
I have recently have a couple of requrements where I have to get an alert if a particular metric is over a threshold for a particular amount of time. For example I have to track my work queue count on...
View ArticleRe: App Insight for SQL baseline query
Sorry for not replying sooner, thankyou for the information.
View ArticleRe: Maintenance mode.
Also, there is a scheduled un-manage via the start menu on the solarwinds server. this allows you to un-manage nodes,interfaces,applicatioons and components. It uses the windows scheduler to un-manage...
View ArticleRe: Difference between the SONAR found under NPM and the one under...
Hi Ajay,these two tools are trully different serving different purpose. Sonar in NPM helps you discover and add devices into monitoring of NPM and other Orion (web) based products... Engineer's Toolset...
View ArticleRe: Difference between the SONAR found under NPM and the one under...
Hello Peter, thanks for the information. I would like to know if the SONAR in engineerign tool set allows us to give the credentials of VMWare Vcenter and get information about the vm and their...
View ArticleRe: New FTP Voyager User Needs Help
Did you still got the problem ? If so, can you give more details about your settings in action properties:Task->Task properties->Actionsand Edit ->Action Information-> Local file or folder ?
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Re: Create custom alert over a custom metric
How about using "delay" option in Advance Alerting? Or additional checks on a component level?
View ArticleRe: Orion NPM Temperature Threshold
I talked to a solarwinds tech recently and they are allowing threshold adjustments in the new v12, which is in beta now. Looks like we have to hang tight until it’s released!
View ArticleRe: Deploying network sensor for QoE
Hi, Did you ever get this resolved? I'm having the exact same problem. Thanks.
View ArticleAsset Inventory and Dell M1000e Chassis
We have a number of Dell M1000e Chassis and I would like to use Solarwinds w/ SAM to track the inventory of blades in slots. When I look at them in Solarwinds there is no information about the...
View ArticleIPAM Scan Setting Configuration: Documentation on Best Practices?
Aloha....We recently deployed IPAM to keep an easier track on our address space and utilized the default settings for the scan. It looks like things work, but I always wonder if it could work better...
View ArticleRe: Asset Inventory and Dell M1000e Chassis
Dell does not expose this information via SNMP, so a Universal Device Poller will not help here.
View ArticleRe: No SNMP traps displaying
Are there any error messages in the solarwinds trap receiver logfile?see: Solarwinds NPM 11 SNMP Trap Error in Logs Are there rules for your trap received causing it to drop inbound packets?
View ArticleRe: NPM 10.4 Hardware Health
Is this an issue with the version of IOS on the switches? I have an issue with 3850 switches showing the temperature is critically low and cisco states that it is an issue with SNMP on the IOS version...
View ArticleRe: Orion NPM Temperature Threshold
Check with Cisco. I have a bunch of 3850 and was informed that version 3.4.x has an issue with an OID that is reporting to SW. They suggested either creating a custom poller to use another OID or...
View Article¿Failover Engine Needs Two Modules Licenses?
HI. I recently Inherited a NPM +SAM + FoE installation, and this is my first time using FoE.I started the check how it was implemented, this was a PtP installation, the network config is fine,...
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Configuration Template - Hostname creation in switches
Hi all, Anyone please assist me to create a configuration template for configuring hostname in cisco switches. When the template runs it will ask for the hostname and the user need to input the name....
View ArticleRe: Kiwi - Palo Alto User ID agent
Solardwinds has confirmed that there is a bug with the latest version ofKiwi that prevents Perl scripts from working. Hopefully they will get itfixed soon. On Wed, Dec 31, 2014 at 1:00 PM, Acy...
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